The National Public Care Protocol

Agreements with the National consultation of coordinating town clerks have been made about the role and the division of tasks between the municipalities and the Salvage foundation. All agreements and guidelines regarding situations of crisis have been recorded in the Agreements Protocol. The starting point of this protocol is cooperation of the parties concerned. The first version of the Protocol dates from 2012. It was evaluated during 2015 and revised in March 2016.

Role during crisis situations

It is often unclear, while assessing the situation in the first phase of an incident, what the actual scale of the situation is. It sometimes happens that scaling up to a GRIP-situation will only take place after a Salvage coordinator has put efforts into it. (GRIP: Procedure of coordinated Regional Incident Control. In case of a large-scale incident, more parties will be involved than the standard services such as the fire brigade and the police. GRIP is the procedure of how these services and parties are coordinated).
The Salvage coordinator takes part in the consultation structure that has been formed around the crisis situation. If possible, he is a member of both Coordination of Location Incident (CoPI) and the Regional Operational Team (ROT). When there are crisis situations, our operational tasks remain the same. Besides, we inform the Association of Insurers when the situation has changed. On the basis of our information, the Association of Insurers may decide to take a wider approach.