An annual average of 8.4
Salvage has been able to support and assist many people during the 30 years of its existence. We do notice from the victims’ reactions that we are highly appreciated. We have been carrying out random spot checks among victims on the satisfaction of our service for a large number of years. The results speak for themselves.
Appreciation of victims (the average rating)
Our service is continually highly appreciated: last year the rating of the coordinator’s service was 8.3, and in 2015 the rating has been 8.4 up till now.
Some statements of the victims
It appears that victims are happy with the Salvage assistance when you read the following statements:
> ‘He was calm, explained things clearly several times and continued to point out possibilities’
> ‘You do not suddenly feel so lost and lonely’
> ‘It gives a nice feeling that someone solves practical matters very quickly for you’
> ‘Fast, friendly, empathic, accurate’
> ‘I needed an emergency door and air freshener. Both have been arranged well’
> ‘He was there!! Put us at ease!! Provides information!!
> ‘Has already put things into action and gave the feeling that he acted professionally. In one word: tops’
> ‘Don’t know how we could have got through this without him’
> ‘This foundation was unknown to us and obviously we were suddenly confronted by this fire’
> ‘First aid and the explanation on how and what was very welcome’
> ‘It really shows that he enjoys his work’