We can achieve more together
‘Our primary task as a fire brigade is to save fire victims and their pet(s), to fight the fire and prevent the fire from spreading. But first aid during a fire cannot do without first aid after a fire.
Partners in providing assistance
The Salvage Foundation starts operating once the Salvage coordinator has arrived on the scene. This will often happen when you have (almost) finished the extinguishing operation or when the fire is under control. When providing assistance, the Salvage coordinator will, if needed, maintain regular contact with the fire officer. Together they discuss and determine which activities will be given priority and keep each other posted on important matters. In case of a big calamity, the coordinator takes part in the COPI-meetings.
First aid after a fire
We focus on three aspects in our work:
The Salvage coordinator takes immediate care of the fire victims, puts their minds at rest and supports them during this stressful and chaotic experience. He assists them with everything that needs to be arranged as much as he can, and listens to all their experiences.
The Salvage coordinator assesses the situation on the scene and creates stability by taking measures that prevent more distress and damage. Depending on the scale of damage, he calls in a certified calamity relief company that takes care of, for instance, draining off the water, boarding up windows and doors, removing the smell of fire or securing valuable items. If necessary, he also organizes temporary accommodation.
The Salvage coordinator asks for insurance details and informs our Salvage emergency centre. They report the damage to the insurer concerned, who will initiate the claim settlement.
The Salvage coordinator will also advise the fire victims about steps that need to be taken once he has left, such as contacting the landlord, the energy company or the fitter, informing the insurance broker and making an inventory of all damaged items.
By being on the scene, the Salvage coordinator is often the expert contact for the authorities.